What a commercial cleaning agreement should settle
Most disputes we see in commercial cleaning are not about quality. They are about scope that was
never written down, and they surface three months in, when the invoice hasn’t changed but the
building has.
Frequency and what happens on a statutory holiday
Weekly, twice weekly, nightly — and whether a missed week is credited or made up. A schedule
that lands on a holiday needs a rule before it lands, not after.
What is in the price and what is project work
Carpet extraction, hard-floor stripping and sealing, interior windows above ground level and
post-construction cleaning are almost always priced separately. So are consumables — soap,
paper, liners — and that line is where two quotes that look identical stop being identical.
Access, alarm and who to call at 11pm
Alarm codes, the order of lock-up, and a named person reachable that night. This is the clause
people skip and then need.
Notice on both sides
Thirty days either way is normal. A contract that can only be ended by you giving notice, or only
by them, is worth a second read.
Prices for the common sizes — a small office weekly, a 2,500 sq ft floor
two or three times a week, a clinic — are published on our
office cleaning page, calculated by the same engine our
booking page uses rather than by asking around.